Returns & Exchanges

We want you to experience your best night's sleep, which is why we offer a 60-day money-back guarantee on all Swanwick products. If you are not completely satisfied with your purchase, you may return or exchange your items in their original condition within 60 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original protective case and packaging to ensure they are not damaged during transit.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided through the portal and securely affix it to the outside of your package.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects your returned items, we will process your refund to the original payment method or ship out your new selection within 3-5 business days.